The easiest way to tell if you're subscribed or not is to see if you have Premium access. If you do have Premium access, you'd have access to all of our content, and none of it would be locked. If there is content that is locked, then you're on our free experience. Make sure, however, to check that you're in the correct account and haven't just created a second account!
You can also check in the app or online if you're subscribed or not.
- If you're on an iOS device, you can open the app, click “Settings,” click on the profile circle in the upper right hand corner and see if there's a crown underneath your email. If there is a crown without any words with it then you're a Premium user.
- If you're on Android device, you can click on the "More" tab, and if there's a crown there and no words then you're a Premium user.
- If you're on the web, open up https://simplehabit.com/signup and click on the “Log in” option. Once you've logged in click on “Profile,” and the top will tell you if you are Premium member or not.
If you have any questions, feel free to email us at firstname.lastname@example.org
If you are a Premium user and want to unsubscribe, please check out our steps at https://help.simplehabit.com/knowledge_base/topics/how-can-i-unsubscribe-how-can-i-stop-my-subscription-from-auto-renewing